Washing machines
Drum bearings, drainage pumps, door seals, control boards and unusual noises during spin cycles are checked in the same visit as the initial diagnosis.
Warsaw · Kraków · Tri-City
Appliance repair that explains itself before any tool is picked up.
Hisejo sends a technician to your home to look at the washing machine, dishwasher, refrigerator, oven or dryer that is giving you trouble. You get a diagnosis the same day, a price before anything is repaired, and a phone call afterward to check that it held.
Same-day diagnosis at home
Price confirmed before repair
Original manufacturer parts
Follow-up call included
What we repair
Five appliance categories, one visit, one calm conversation.
Most household breakdowns fall into a handful of patterns. Our technicians carry diagnostic tools and a stocked van so that the appliance in question, whichever it is, gets a clear answer without a second trip.
Dishwashers
Poor drainage, cloudy glassware, leaking doors and heating element faults are among the concerns we look into on standard and built-in models.
Refrigerators & freezers
Cooling loss, compressor noise, frost build-up and thermostat behaviour are assessed with attention to food safety timelines.
Ovens & dryers
Uneven heating, faulty ignition, thermostat drift on ovens, and overheating or slow drying cycles on tumble dryers are both covered by the same appointment type.
How the service works
Four habits that keep a repair calm and predictable.
None of this is complicated. It is mostly a matter of doing things in the right order and telling you what is happening at each step.
01
Same-day diagnosis at your home
Appointments booked before early afternoon are usually seen the same day, depending on the technician route already scheduled in your district. A visit means a physical inspection, not a phone guess, so the cause of the fault is identified before any part is ordered or any repair is proposed.
02
Transparent pricing before any work begins
Once the fault is identified, you receive a written estimate covering parts and labour. Nothing is dismantled or ordered until you decide to proceed. If the technician later finds something additional once the appliance is opened, that is discussed with you before continuing, not added afterward.
03
Original manufacturer parts, twelve-month labour warranty
Where a replacement part is required, we fit parts sourced from the appliance manufacturer or its authorised distributor rather than generic substitutes. Labour carried out during the repair carries a twelve-month warranty, and the paperwork left with you states what was replaced and when.
04
A follow-up call once the repair settles in
A few days after the appointment, someone from our office calls to ask how the appliance has been running. It is a short conversation, meant to catch anything that needs a second look while the visit is still fresh in mind.
From first call to finished repair
Three stages, no surprises in between.
01
Describe the problem
Call, email or use the contact form to describe what the appliance is doing, or not doing. We ask a few questions to prepare the right parts and tools before the visit.
02
Visit and diagnosis
A technician arrives at the agreed time, inspects the appliance, and explains what is wrong in plain terms. You receive a written price before any repair starts.
03
Repair and confirmation
Once you approve the quote, the repair is carried out using original parts where needed. A follow-up call is scheduled a few days later to confirm everything is running as expected.
Where we work
Serving Warsaw, Kraków and the Tri-City area.
Technicians are organised into local routes so that scheduling stays realistic and travel time does not eat into the appointment window.
Warsaw
Coverage across the central districts and surrounding suburbs, with appointment slots available on weekdays and Saturday mornings.
Kraków
Regular routes through the city centre and nearby residential areas, coordinated with technicians based locally to reduce travel delays.
Tri-City
Gdańsk, Gdynia and Sopot are served as a single region, with visits scheduled according to the district of the address provided.
Plan a visit that fits your schedule.
Tell us what the appliance is doing and where you are located. We will confirm a time window and arrive with the tools needed for a proper diagnosis.
Get in touch